Direct to Consumer Marketing Specialist
Job Description
Advance your career in a field-based role that keeps you close to the communities you serve. Advantage Home Care is hiring a Direct-to-Consumer Marketing Specialist in Kansas City, MO (onsite) to help grow new clients and caregivers through grassroots outreach, relationship-building, and consistent follow-up. This full-time position includes benefits designed to support your health and long-term planning, along with paid time off and professional development assistance.
What you’ll do
- Act as a local brand ambassador, promoting Advantage Home Care’s services in assigned communities.
- Lead door-to-door outreach and engage with families and potential clients, including interaction with BYOC (family-selected caregivers) where applicable.
- Conduct community presence activities such as health fairs and local events when approved, and share care options using provided marketing materials.
- Guide families toward enrollment by educating them on available care options and next steps.
- Track leads and activity in CRM or designated tools, and work toward KPIs related to calls, visits, referrals, and conversion rates.
- Collaborate with the intake and recruitment teams to support seamless hand-offs and client onboarding.
- Address misconceptions and overcome objections through personalized outreach, using regional knowledge to build trust.
- Help identify and resolve issues, dissatisfaction, or problems reported by clients or caregivers.
- Spend 75% of your time in forward-facing, growth-focused activities across the field.
- Complete other duties as assigned by management.
What you bring
- 1+ year of experience in sales, marketing, or community outreach.
- Strong communication and interpersonal skills.
- Self-motivated, goal-driven, and comfortable working independently in the field.
- Organized with experience using CRM tools and managing follow-up preferred.
- Knowledge of local community dynamics and grassroots marketing tactics.
- High school or equivalent education.
Benefits & pay
- Full-time role
- $18.00 per hour
- 401(k)
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Professional development assistance
Work location
In person in Kansas City, MO.