Join a dog-loving team in Chico, CA, where your CRM management, automation and marketing efforts directly enhance client relationships and the customer journey. This full-time, onsite role offers competitive pay, opportunities for commissions, paid time off, a retirement plan with company match, on-the-job training, and clear paths for growth. If you enjoy working with people and their pets, you’ll thrive in our collaborative culture that rewards reliability, attention to detail, and strong communication.
Responsibilities
- Respond to inbound leads via phone, text, email, and social media
- Guide potential clients through training, boarding, daycare, and grooming services
- Follow up with leads and maintain consistent communication
- Manage and update customer information within CRM systems
- Create and manage workflows, automations, and drip campaigns
- Assist with social media engagement and online communication
- Assist with marketing initiatives, promotions, and community outreach efforts
- Schedule appointments and coordinate client onboarding
- Maintain accurate records and client notes
- Collaborate with trainers and management to ensure excellent client service
Requirements
- Experience managing and interacting through social media platforms
- Strong computer and technology skills
- Excellent written and verbal communication skills
- Comfortable working around dogs of all breeds and sizes
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced environment
- Reliable transportation and dependable attendance
Technologies
Benefits
- Pay: $22.00 - $28.00 per hour, depending on experience
- Commission opportunities
- Paid vacation
- Retirement plan with company match
- On-the-job training
- Opportunities for growth and advancement
- A fun environment for dog lovers who enjoy helping clients and their pets succeed
- Paid time off
- Relocation assistance
- Retirement plan
Training & Growth Opportunity
This position begins by partnering with our existing full-time Sales Coordinator while you complete comprehensive training. You will learn our systems, services, sales process, client communication standards, and marketing platforms. As training progresses, you will join the sales and client relations team, sharing responsibility for lead management, client communication, sales, follow-up systems, and customer experience. The goal is to expand our use of Go High Level, automation, workflows, social media marketing, community outreach, and business development initiatives, with room to grow as you develop new skills.
To Apply
Submit your application with the following steps:
- Email your resume to jaclyn@ridgesidek9.com, using the subject line: "Sales & Marketing Coordinator Application"
- Include a typing test result showing a minimum of 50 WPM and 95% accuracy. A screenshot from a recognized typing test site is acceptable and should be emailed to the same address.
- Send a 30-second video explaining why you would be a great fit to 530-518-9711 via Text Message or WhatsApp
About Ridgeside K9 NorCal
Ridgeside K9 NorCal specializes in dog training, boarding, daycare, and grooming services. We are committed to exceptional customer service and achieving life-changing results for dogs and their owners. If you are passionate about dogs, technology, marketing, customer service, and sales, we would love to hear from you.
Location & Schedule
Location: Chico, CA 95928 (Required). Onsite work, in-person.
Schedule: Full-time. Must be available to work weekdays, evenings, weekends, and holidays as needed. Flexibility may be required based on business needs.
