Marketing & Business Development Manager

Lead marketing and business development support for Ravenswood Studio in an onsite Chicago-area role.

Responsibilities

• Develop and execute internal and external marketing plans: digital content, print materials, social media, conferences and networking, public relations, and an events calendar; recommend new strategic opportunities.
• Own marketing and PR for new project openings, including press releases, website updates, and portfolio case studies.
• Oversee social media accounts and websites to engage existing customers, support positive public relations, and track engagement against media targets.
• Build and manage marketing outreach strategy and program development, including thought leadership content, quarterly newsletters, and programming.
• Develop and maintain RSI brand messaging, language, and overall image; ensure cohesive brand compliance across internal and external materials.
• Maintain continual awareness of industry trends and competitor activity.
• Plan, manage, and report on budgets for marketing efforts, including industry conference participation.
• Oversee, update, and coordinate graphic design resources as needed for marketing materials, internal and external image collection, website development, qualifications/capabilities packages, and visual brand guidelines.
• Build and maintain RSI presence at relevant industry events and through association memberships; keep memberships in good standing and identify new opportunities in partnership with the Director of Business Development.
• Maintain and periodically revise association- and vendor-related online listings and RSI qualifications/capabilities packages.
• Maintain branded templates and ensure team access to brand assets.
• Support internal marketing and communications, including company events, internal meetings, meetings with Luci Creative, internal displays, internal swag, and holiday gifts.
• Partner directly with the Director of Business Development on active pursuits: manage proposal lifecycle and content development for assigned opportunities, coordinating with senior leaders to gather needed content.
• Research, organize, and write qualifications submittals; build and manage bid timeline schedules for RFP/RFQ responses and ensure deadlines are met.
• Collect, package, and send qualifications and collateral to partners for external pursuits as needed.
• Support development of interview presentations for project teams.
• Manage CRM information: organize and oversee databases, templates, and business development tracking documentation to ensure CRM data, proposal content, and collateral are accurate and complete.
• Develop and maintain institutional knowledge of RSI’s portfolio, firm bios, statistics, capabilities, and clients; support client mapping to identify relationships.
• Monitor and engage potential clients via web portal, email, phone, and other channels to foster new business and educate them on RSI capabilities and qualifications.
• Attend networking and association events alongside the Director of Business Development to build shared relationships with prospective clients and partners.
• Represent Business Development during client and partner office tours and meetings when the Director of Business Development cannot attend.
• Maintain proposal information integrity and quality management; ensure brand compliance across pursuit and proposal activity.

Requirements

• 5+ years of experience.
• Adobe InDesign proficiency.
• Familiarity with CRM platforms.
• Strength with marketing tools and platforms: LinkedIn and other social media, MailChimp, Sprout Social, and Google Analytics.
• Fluency with AI tools (Claude is a plus).
• Proficiency with Microsoft Office Suite, Adobe Creative Suite, and Google applications.
• Strong writing, proofing, and editing skills.
• Undergraduate degree or equivalent required (marketing, business, communications, or related degree a plus).
• Industry knowledge and experience in exhibit and experience design and specialty fabrication.
• Comfort operating as a working contributor across marketing and business development support in a dynamic, deadline-driven environment; able to prioritize and shift without sacrificing quality.
• Collaborative team mindset and consistent commitment to high-quality output.
• Ability to complete moderately complex assignments with little to no supervision using sound judgment and initiative.
• Excellent interpersonal and communication skills, including direct client outreach.
• Highly organized and detail-oriented; able to adapt to multiple shifting priorities across two functional areas.

Technology

• Adobe InDesign
• CRM platforms
• LinkedIn
• Social media
• MailChimp
• Sprout Social
• Google Analytics
• Claude
• Microsoft Office Suite
• Adobe Creative Suite
• Google applications

Time Allocation

• Balanced marketing responsibilities with dedicated Business Development support.
• More time directed to Business Development during active pursuit periods, coordinated with the Director of Business Development.
• Marketing planning and deliverables are scheduled around known pursuit deadlines; workload balance is reviewed regularly between this role and the Director of Business Development.

Reporting

• Reports to: Director of Business Development
• Direct reports: None

Location and Schedule

• Onsite in Lincolnwood, IL (Chicago, IL).
• Travel to industry events and client meetings as needed.
• Monday to Friday, 7:00 AM to 4:00 PM Central Time, with additional hours as needed.

Compensation: USD 70,000 - 95,000 per year.