Specialized Therapy Associates, LLC is hiring a full-time Social Media and Marketing Coordinator (Intakes) based in Paramus, NJ. This onsite role combines referral-focused marketing with patient intake support, including scheduling, insurance verification, and compliant record handling.
Role Overview
In this position, you will support the growth of the practice by promoting mind and body health services, including functional medicine, while also assisting with patient intake tasks that help convert inquiries into scheduled appointments. The role includes referral development through social media and additional marketing channels, alongside administrative responsibilities tied to appointment scheduling and HIPAA-compliant medical documentation.
Responsibilities
- Increase referrals by promoting the practice through social media, a monthly newsletter, Google and other advertising options, and by coordinating professionals for podcasts or other outreach methods based on your growth plan.
- Manage patient intake activities, including scheduling appointments and verifying insurance information, while ensuring high-quality customer service.
- Maintain accurate medical records and support HIPAA compliance requirements.
- Promote the practice’s brand of mind and body health services, with functional medicine as an additional specialty.
- Use a strong phone presence to market and promote services, engage new callers, and move inquiries toward scheduled appointments.
- Apply Microsoft Office Access and Excel skills, along with social media and other technical skills.
- Use data to collect information accurately and prepare reports for management.
- Use business judgment to provide recommendations to management related to client needs and operational issues that require resolution.
- Contribute to a supportive team office environment and step in as needed.
- Demonstrate ambition to grow into management.
Requirements
- Great phone personality.
- Proven sales and marketing skills, especially using technology.
- Ability to listen actively and provide supportive guidance.
- Willingness to help clients identify the right services.
- Some sales or marketing experience to support established marketing plans.
- Ability to work Monday through Friday 9-5, with flexibility to work into the evenings and an occasional Saturday.
- Ability to drive to other office locations in Bergen County.
- Team-oriented mindset with willingness to step in as needed.
- Independent and reliable work style.
- Best fit includes having personal transportation and a lifestyle that supports scheduling flexibility.
- Knowledge and skill with MS Excel and Access to generate reports.
- Preference for candidates interested in moving into management.
Location and Employment Details
Location: Paramus, NJ (onsite)
Schedule: Monday through Friday 9-5, with flexibility for evenings and an occasional Saturday
Employment: Full-time
Compensation: USD 22 to 26 per hour
Minimum experience: 3 years
Technologies
- Microsoft Office
- Access
- Excel
- Social media
- Google
- Podcasts
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
