Marketing Jobs in Victor, NY

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Sales & Marketing Manager

TimeWise Cleaning, Inc. Victor, NY

Victor, NY

Today

$20 - $25/hr Full time Manager Marketing Business Development

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Job Description

TimeWise Cleaning, Inc. is seeking a Sales & Marketing Manager to strengthen and own the company’s sales and marketing process while staying hands-on with customer interactions. This onsite role in Victor, NY combines lead response, quoting, conversion, and continuous process improvement, supported by an evolving tech stack including MaidCentral.

Role Overview

You will personally manage key parts of the sales journey, from responding to residential inquiries to conducting in-person commercial estimates. Alongside daily execution, you will work to improve systems and tools that make quoting, booking, follow-up, and lead tracking more efficient and consistent. Marketing support spans email, online, social, referrals, re-engagement, seasonal campaigns, and local outreach.

Responsibilities

Respond to residential leads by phone, text, and email
Ask the right questions to understand customer needs and provide accurate quotes
Follow up with leads and convert them into recurring customers
Help customers understand the TimeWise difference
Conduct in-person estimates for commercial cleaning opportunities
Build relationships with commercial clients and guide them through the process
Handle customer questions, concerns, and complaints professionally, including high-value relationships
Track sales activity, conversion rates, revenue, and other key numbers
Learn how the company currently sells, identify what is working and what is not, and help make improvements
Simplify the quoting and booking process
Create improved sales scripts and follow-up systems
Document the sales process so it remains consistent and repeatable
Build internal tools, forms, templates, and workflows
Improve lead management and customer information handling
Evaluate MaidCentral and other technology to determine best support for the process
Find ways to save time while improving the customer experience
Generate business through email marketing, Google/online marketing, and social media
Support growth through customer referrals, re-engaging former customers and unconverted leads, and promotions/seasonal campaigns
Support local marketing through flyers and other neighborhood outreach
Support commercial prospecting and outreach
Track where leads and customers come from
When sales are slow, call former customers, reach out to businesses, distribute flyers, or try new approaches
Work closely with the owner and existing marketing resources while gradually taking more ownership of the marketing function

Requirements

Valid driver’s license
Reliable personal vehicle and current auto insurance
Clean driving record
Ability to travel locally for commercial estimates and other business needs
Ability to work Monday–Friday, approximately 7:30 AM–4:00 PM
Strong written and verbal communication skills
Comfort using computers and learning new software

Technologies

MaidCentral

Pay, Schedule, and Location

Location: In person, Victor, NY
Pay: USD $20.00 - $25.00 per hour
Expected hours: 40.0 per week

Benefits

Flexible schedule
Paid time off

What You’ll Get

Work directly with the owner as the sales and marketing function is built
Receive coaching
Learn how a growing service business operates
Opportunity to develop skills in Sales, Marketing, Customer Experience, Technology, Process Improvement, and Business Development
Responsibilities and compensation can increase as you build skills and take on more ownership
Bonus opportunity included
Chance to help build a company designed to take care of its people, develop employees, and become one of the best places to work in Rochester

Experience

Cleaning industry experience is a plus, since understanding the service and customers matters
If you do not have cleaning experience, you must be willing to learn the business
Sales, customer service, hospitality, marketing, or other client-facing experience is helpful but not required

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