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Marketing & MLS Administrator

Ruhl & Ruhl Realtors West Burlington, IA

West Burlington, IA

Today

$16+/hr Part time Marketing Administrative Support Coordinator

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Job Description

Part-time Marketing and MLS Administrator based in West Burlington, IA (onsite), supporting risk management, company tools, social media, recruiting and onboarding, and back-up support for sales managers while delivering customer service.

Responsibilities

Risk management and compliance support: help managers ensure associates follow forms and procedures, review contracts daily, and flag outstanding or escalated issues.
Company support and tool adoption: promote use of Ruhl Mortgage, Nelson Brothers Agency, and AHS Home Warranties; encourage agents to utilize tools, services, and activities; assist in improving processes to boost utilization.
Back-up sales manager support: when managers are unavailable, assist agents by directing inquiries, clarifying policies, and acting as eyes and ears for the office; alert managers and HR to potential problems.
Marketing tools and data management: stay up-to-date on tools such as the website, database, Toolkit CMA, and DotLoop; help agents download/add/delete information, assist with websites and web fliers, and support flow tools like Facts&Trends, E-Newsletters, XpressDocs, and related reports.
Office and social events coordination: serve as the point of contact for fundraising events, lead or delegate planning, coordinate office lunches and gatherings, manage RSVPs, collect funds, and arrange catering.
Recruiting support: assist managers with recruiting efforts and keep recruiting top of mind in communications with existing agents; support onboarding for new and experienced agents.
Onboarding and orientation: assist with onboarding processes and provide office orientation for new joiners.
Sales meetings and reporting: attend regular sales meetings and home tours; prepare meeting minutes and update PowerPoint slides with weekly numbers and related information as requested by managers.
Customer service excellence: cultivate a culture of strong customer service among staff, agents, clients, and the public; promote a positive, respectful work environment.
Facilities and maintenance coordination: monitor building issues and janitorial services; coordinate with office managers to obtain approval for needed services or repairs.
Social media management: maintain the Burlington Office's social media accounts by posting event photos, advertising listings and open houses, and keeping pages current.

Requirements

Knowledge of real estate laws and forms.
Two years of experience in an office environment; an Associate's Degree is desirable but not required.
Advanced computer skills with Google Suite or similar; prior marketing experience is a plus.
Hard-working with a proven track record of success in previous roles.
Strong communication and mediation abilities.
Well organized with excellent time-management skills.
Solid working knowledge of Ruhl's company tools and the ability to train or troubleshoot for agents as needed.

Technologies

DotLoop
Toolkit CMA
Facts & Trends
E-Newsletters
XpressDocs
TR form
Ruhl&Ruhl database
MLS
Google Suite
Website
Ruhl Mortgage
Nelson Brothers Agency
AHS Home Warranties

Benefits

Paid time off

Job Type

Part-time

Pay

$16.00 per hour

Work Location

In person — West Burlington, IA

Education

High school or equivalent (Preferred)

Experience

Customer service: 1 year (Required)

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