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Operations Marketing Manager

Baileys Harbor Community Association Baileys Harbor, WI

Baileys Harbor, WI

Today

$50k - $55k/yr Full time Manager Marketing Communications

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Job Description

The Baileys Harbor Community Association (BHCA) is hiring an Operations Marketing Manager to lead day-to-day organizational operations while driving BHCA event execution and marketing initiatives. This full-time onsite role supports visitor center performance, membership administration, and communications across multiple channels, reporting to the Community Relations Director.

Working from the BHCA/Visitor Center in Baileys Harbor, WI, you will help connect community programming with clear marketing execution and reliable operations. The position includes a mix of planning, coordination, content management, and on-the-ground event support throughout the year.

Key Responsibilities

Plan and execute all BHCA events, including developing event timelines and operational plans
Manage vendors, permits, logistics, and safety for events
Coordinate registration and handle setup and strike activities
Track event budgets and evaluate event outcomes
Manage website content and keep updates current
Execute the social media strategy
Produce newsletters and email campaigns
Develop marketing materials and promotional assets while maintaining branding standards
Administer the membership database, records, renewal campaigns, and membership metrics
Support member communications and prepare for leadership and Board review with operational reporting
Oversee visitor center scheduling and daily operations, including tourism materials and information resources
Coordinate volunteer and staffing coverage and track visitor statistics
Maintain operational systems and procedures, including managing vendors and service providers, as well as office equipment and supplies
Prepare operational reports for leadership and Board review

Requirements

High school diploma or equivalent; associate’s degree or bachelor’s degree preferred
3 to 5 years of experience in event coordination, marketing, or administrative work
Proven track record of successful event management with the ability to work independently
Strong organizational skills and exceptional attention to detail
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite and Google Workspace
Experience with website content management systems
Social media management experience with demonstrated results
Ability to manage multiple priorities and consistently meet deadlines
Valid driver’s license and reliable transportation
Maturity and patience to collaborate effectively within a developing organization

Technologies

Microsoft Office Suite
Google Workspace
Website content management systems

Benefits

Flexible schedule
Paid time off

Success Measures

Event execution quality
Marketing engagement metrics
Operational efficiency
Visitor center performance
Administrative accuracy
Membership renewal rates

Working Conditions

Primary office location: BHCA/Visitor Center
Some remote work may be possible for specific tasks during off season
Evening and weekend hours required during events (expected)
Increased hours during peak season (May to October)
Reduced hours possible during off season (November to April)
Ability to work outdoors in various weather conditions
Physical ability to lift and carry up to 50 pounds
Extended standing periods during events
Navigation of stairs required
Other duties as assigned

Location and Work Arrangement

Baileys Harbor, WI 54202 (onsite, preferred)
Ability to relocate: Baileys Harbor, WI 54202 (preferred)
Work location: In person

Compensation: USD 50,000 to 55,000 per year.

Experience level: 3+ years.

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