Chatbot Development Marketing Jobs

1 job found

11d ago

Conversational Marketing Specialist

Okta Bellevue, WA

Bellevue, WA

11d ago

$108k - $149k/yr Full time Marketing AI Enablement Analytics

Apply Now

Job Description

This analytical role at Okta focuses on managing and optimizing the website AI assistant to boost engagement and conversions, while producing performance reports and strategic recommendations for the marketing team. Based in Bellevue, WA on a hybrid schedule, the position offers a salary range of USD 108,000 to 148,500 annually and requires 2 to 4 years of digital marketing experience with a focus on analytics or content management.

Responsibilities

Develop, refine, and maintain the website AI assistant to deliver a personalized and effective user experience.
Establish and manage a content governance framework for the AI assistant to ensure accuracy, timeliness, and brand alignment.
Collaborate with design and engineering teams to shape the AI assistant’s appearance and interactions in line with brand identity.
Produce and share regular performance reports on conversational marketing efforts for internal stakeholders.
Analyze key metrics to identify trends, challenges, and opportunities for optimization.
Translate data into actionable insights and strategic recommendations to improve performance.
Monitor continuously the performance of the AI assistant and other conversational marketing channels.
Design and implement A/B tests and experiments to optimize for KPIs such as engagement, lead generation, and customer satisfaction.

Requirements

2 to 4 years of experience in digital marketing with an emphasis on analytics or content management.
Proven ability to create and present performance reports to stakeholders.
Strong analytical skills and proficiency with web analytics tools such as Google Analytics.
Excellent written and verbal communication abilities.
Meticulous attention to detail and a passion for delivering exceptional user experiences.
Direct experience managing and training AI powered chatbots or virtual assistants is a bonus.
Experience with A/B testing and other optimization techniques is a bonus.

Technologies

Google Analytics

Benefits

Equity where applicable
Bonus
Health insurance
Dental insurance
Vision insurance
401(k)
Flexible spending account
Paid leave including PTO and parental leave
RRSP with a match
Healthcare spending
Telemedicine

The Okta Experience

Supporting Your Well-Being
Driving Social Impact
Developing Talent and Fostering Connection + Community

View full job page →

Get Job Alerts

New jobs delivered to your inbox.